Tourist information > Information for people with a handicap
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There are two disabled parking spaces in the Outer Courtyard between the café and the ticket office.
Public parking spaces for the disabled near the castle:
Opposite the restaurant "Hexenhäusle" in the Vestnertorgraben
In the Obere Söldnersgasse near the youth hostel
On the ground floor of the Secretarial Building (accessible without steps via the café)
On the ground floor of the Bower (accessible without steps via the inner courtyard)
From the Outer Courtyard via a steplessly accessible door with automatic door opener (motion detector)
No steps
Doorways at least 90 cm wide
Level, non-slip flooring
Stepless access to the inner courtyard (automatic door opener)
The Knights' Hall and the Wedding Room are accessible from the Bower without steps via a lifting platform.
The upper floor of the Palas and the Double Chapel are unfortunately accessible only by stairs.
For people with limited mobility, portable chairs are offered to provide small rest breaks while touring the museum.
The ground floor of the Bower is accessible without steps from the inner courtyard.
No steps or obstacles on the ground floor (lockers, drinks machine, construction phase film, seating area)
Doorways at least 90 cm wide
Level, non-slip flooring
Unfortunately, the upper floor of the Bower is only accessible via stairs.
At the entrance to the deep well there is a step to climb. The well shaft is bricked up to a height of approx. 1 m. It is not possible for wheelchair users to look into the well shaft, but the camera's journey to the bottom of the well (45 metres deep) can be followed on a screen.
The viewing level of the Sinwell Tower can only be reached via stairs (113 steps).
The museum café (with terrace) in the Outer Courtyard is accessible without steps.
No steps
Doorways at least 90 cm wide
Stepless access to the disabled WC
The "Small Hall" in the Finanzstadel is used for museum educational programmes, special events and exhibitions by the Bavarian Palace Administration. The hall can be reached barrier-free via the Outer Courtyard.
The upper entrance to the Castle Gardens at the Burgamtmannsgebäude (castle bailiff's building) is via a step-free path; this has a gradient of approx. 10 % at the steepest point. The lower entrance via Ölbergstraße is not recommended for wheelchair users (historic cobblestones).
Access is only possible via a staircase with six steps.
No guidance system for the visually impaired available
Audio guide available in several languages (with costs)
A tactile model on the forecourt of the Castellan's building enables visually impaired people to get a better idea of the shapes, structures and dimensions of the castle complex.
Inductive hearing system available in the cash desk area
Audio guide models with induction technology available
Written information available
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